FAQs and Troubleshooting
1. What is Pentakis Ai?
Pentakis Ai is an AI-powered assistant designed to enhance your experience on the Solana blockchain. It provides tools for wallet management, token analysis, market insights, and transaction automation.
2. How do I generate a new wallet?
To generate a new SOL wallet:
Open the Pentakis Terminal.
Use the command
gen_wallet.A new wallet address and private key will be displayed.
3. Is my data secure with Pentakis Ai?
Yes, Pentakis Ai prioritizes security. Wallet information and private keys are never stored on the platform. Ensure you save your private keys securely as they cannot be recovered once lost.
4. What happens if I forget my Product Key?
Your Product Key is essential for accessing advanced features. If you lose it, contact Pentakis Ai support with proof of purchase to request a reset.
Troubleshooting
1. I can’t access the Interface.
Ensure you’ve entered a valid Product Key.
Check your internet connection.
Clear your browser cache and reload the page.
2. The wallet import function isn’t working.
Verify that the private key is in the correct 88-character base58 format.
Ensure there are no extra spaces or formatting errors.
3. My SOL balance isn’t updating.
Use the
check_balance [address]command to refresh the balance.Confirm that the wallet address is correct.
Wait a few minutes for blockchain synchronization.
4. I’m receiving an "Access Denied" error.
Double-check your credentials and Product Key.
Ensure your account has the necessary permissions.
5. API calls are failing.
Verify that your API key is correctly entered.
Ensure you are calling the correct endpoints.
Check for network connectivity issues or rate limits.
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